TMAP: Organizing built-in quality at scale

In today's IT world, cross-functional teams are expected to quickly deliver business value with the right quality. TMAP® supports this new way of working on “built-in quality” that goes beyond testing only.

Organizing QA & testing requires orchestrating, planning, preparing and managing the activities. This training gives professionals who are responsible for this the opportunity to obtain the necessary knowledge and skills so that they can enable teams to “take ownership of quality”.

This training is based on the book “Quality for DevOps teams” and the TMAP® body-of-knowledge on tmap.net. 

What will you learn?

During this training the following QA & test topics will be covered:

• IT delivery models (incl. DevOps, Scrum and SAFe®)
• The VOICE model for realizing business value through IT delivery
• CI/CD pipeline and tooling
• Organizing QA & testing topics, such as:
  • Quality & Test Policy
  • Estimation & planning
  • Creating and implementing quality-risk analysis, test strategy & test plan
  • Indicators
  • Monitoring & Control
  • Anomaly Management: responsibilities & communication
  • Interpretation of reports & alerts
  • Organization of infrastructure, tooling and test automation
  • Selecting metrics for continuous improvement & the role of Root Cause Analysis
• Organization of team-transcending quality measures
• End-to-End testing within a team or across multiple teams
• Determine test varieties, e.g. based on quality attributes according to ISO25010
• Personal, interpersonal and team skills for effective collaboration & psychological safety
• Stakeholder management
• Preparation for the exam by means of sample exam questions for each learning objective and a sample exam

What are you going to do?

This training allows you to gain experience with these topics through short introductions followed by relevant exercises and leaves plenty of room for sharing experiences between the participants.

Who is this training suitable for?

This training is for all people involved in organizing high-performance IT delivery (such as DevOps and Scrum). This includes roles such as scrum masters, agile coaches, release train engineers, test managers, test masters.

Other relevant roles include QA professionals, testers, business analysts, product owners, developers, quality engineers, users, administrators, etc.

What prior knowledge do you need?

This training requires basic knowledge about information technology, working in teams and an Agile way of working. No specific certifications are required, but we strongly recommend that you first obtain the certificate “TMAP: Quality for cross-functional teams”.

Exam information

The exam “TMAP®: Organizing built-in quality at scale” contains 40 multiple choice questions and lasts 1.5 hours. The exam of €235.00 is part of the course price. Any discount does not apply to exam costs. 

If you want to order a re-exam, you can do so here.