TMAP: Quality for cross-functional teams

Chester Wade 1200x350


Training price
1.795 (ex. VAT)
Training speaking language
English on request (training language)
Training download
Download PDF (training information)
Training duration
3 days (training duration)
Training material language
English (material language)
Number of course participants
12 (max. per lecturer)

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TMAP®: Quality for cross-functional teams including exam

In today's IT world, cross-functional teams are expected to quickly deliver business value with the right quality. TMAP® supports this new way of working on “built-in quality” that goes beyond testing only.

This training provides all people in a high-performance IT delivery team (such as DevOps or Scrum) with the required knowledge and skills that are important for building quality into their IT system and giving them confidence that the pursued business value can be delivered.

This training is based on the book “Quality for DevOps teams” and the TMAP® body-of-knowledge on

What will you learn?

During this training you (who usually fulfill one or more roles in a cross-functional team) will gain knowledge and practical experience with the following QA & test topics:

  • The VOICE model for realizing business value through IT delivery
  • IT delivery models, especially DevOps
  • Cross-functional teams and continuous quality engineering
  • The “whole-team” approach and relevance to Dev and Ops people
  • QA & test topics such as:
    • Reviewing and pull requests
    • Continuous improvement
  • Continuous everything, test automation and CI / CD pipeline
  • Total cost of quality
  • Indicators, reporting and “alerting”
  • Quality measures
  • Personal, interpersonal and team skills
  • Test varieties (performance, usability, security testing and more)
  • Experience-based testing: exploratory testing and mob testing
  • Test design: limit value analysis, path coverage, condition-based testing, code coverage and mutation testing

What are you going to do?

The training allows you to gain experience with the above topics through short introductions followed by relevant exercises and leaves plenty of room for sharing experiences between the participants. During the training you also practice exam questions.

Who is this training suitable for?

This training is suitable for all people who work in or with high-performance IT delivery teams (such as DevOps and Scrum). Relevant roles include business analysts, product owners, developers, administrators, quality engineers, testers, users, scrum masters, agile coaches, release train engineers, etc.

What prior knowledge do you need?

This training requires basic knowledge about information technology, working in teams and an Agile way of working. No specific certifications are required.

Can you take the exam?

The exam lasts 1 hour and consists of 30 questions. The exam of € 235.00 is part of the course price. Any discount does not apply to exam costs. If you want to order a re-exam, you can do so here.

Watch TMAP: Quality for cross-functional teams training and certification introduced. on YouTube.

Can I help you?

Jasper van den udenhout
Manager Sogeti Academy
Phone number: +31 88 660 6650


“The much knowledge was obtained through clear explanations and guidance from trainers who have a lot of knowledge. It was easy to follow and very interesting for many different backgrounds and knowledge levels." 
- Mark (Juni 2020)

"This training ties in very well with how people work today. Keep it up!"
- Cees (Juni 2020)

"Good training that gives a good picture of DevOps from a QA point of view."
- Marco (Maart 2021)

Start date Training days Time Location
, , 09:00 - 16:30 Online
, , 10:00 - 17:30 Online (in English)